Healthcare & Wellness – Global Hr Connector

Compassionate & Credentialed Remote Healthcare Support

We help clinics and health providers with certified professionals for virtual assistance, medical billing, telehealth, and back-office healthcare management roles.

Medical Administration & Support

🧾 Medical Coders (ICD-10, CPT, HCPCS)

Core Expertise:

Certified professionals translating medical diagnoses/procedures into standardized codes for billing and compliance.

Tools & Skills:

ICD-10, CPT, HCPCS coding systems

EHR platforms (Epic, Cerner)

AAPC/AHIMA certification

Use Case:

Ensure accurate billing and reduce claim denials for hospitals, clinics, and insurers.

💼 Medical Billers & Claims Processors

Core Expertise:

Experts in processing insurance claims, resolving denials, and optimizing revenue cycles.

Tools & Skills:

Medical billing software (Medisoft, Kareo)

HIPAA compliance knowledge

CMS-1500/UB-04 forms

Use Case:

Streamline reimbursement workflows for healthcare providers and reduce administrative overhead.

📋 Prior Authorization Specialists

Core Expertise:

Securing insurance approvals for treatments, tests, and medications.

Tools & Skills:

Insurance portals (Availity, CoverMyMeds)

Clinical documentation review

Use Case:

Accelerate patient care by minimizing approval delays for clinics and pharmacies.

📅 Patient Scheduling Coordinators

Core Expertise:

Managing appointment bookings, reminders, and EHR calendar synchronization.

Tools & Skills:

Scheduling software (Zocdoc, Athenahealth)

Multichannel communication (phone, SMS, email)

Use Case:

Improve patient retention and reduce no-shows for medical practices.

🖥️ Healthcare Virtual Assistants

Core Expertise:

Remote support for administrative tasks like data entry, patient communication, and EMR management.

Tools & Skills:

EHR systems (Epic, NextGen)

CRM tools (Salesforce Health Cloud)

Use Case:

Cut operational costs for small practices by outsourcing repetitive tasks.

Telehealth & Remote Care

🩺 Telehealth Nurses

Core Expertise:

Licensed nurses providing virtual triage, chronic care management, and patient education.

Tools & Skills:

Telehealth platforms (Doxy.me, Zoom for Healthcare)

RN/LPN licensure

Use Case:

Expand patient reach for rural clinics or overburdened hospitals.

🧠 Remote Psychologists/Therapists

Core Expertise:

Delivering mental health counseling via secure video platforms.

Tools & Skills:

HIPAA-compliant tools (TheraNest, SimplePractice)

State licensure

Use Case:

Support teletherapy startups and corporate wellness programs.

📅 Telemedicine Coordinators

Core Expertise:

Managing virtual visit logistics, tech support, and provider schedules.

Tools & Skills:

EHR-integrated telehealth systems

Patient onboarding workflows

Use Case:

Ensure seamless virtual care delivery for health systems.

🏃‍♀️ Health Coaches

Core Expertise:

Guiding patients on lifestyle changes for conditions like diabetes or obesity.

Tools & Skills:

Coaching apps (Noom, MyFitnessPal)

Motivational interviewing

Use Case:

Complement clinical care for insurers and wellness programs.

Medical Writing & Research

📝 Medical Writers (Clinical Trial Reports, Journal Articles)

Core Expertise:

Crafting clear, compliant clinical documents for trials, publications, and patient education.

Tools & Skills:

AMA/APA style guidelines

EndNote, PubMed, Cochrane Library

ICH-GCP/ISO 14155 standards

Use Case:

Help pharma companies and CROs meet tight deadlines for trial reports or peer-reviewed submissions.

📄 Regulatory Writers (FDA/EMA Submissions)

Core Expertise:

Preparing high-stakes regulatory documents (INDs, NDAs, MAAs) for global compliance.

Tools & Skills:

eCTD software (Veeva, DocuSign)

FDA 21 CFR Part 11/EMA templates

Clinical study protocol expertise

Use Case:

Accelerate drug/device approvals by ensuring error-free submissions.

🖋️ Medical Editors (Peer-Review Support)

Core Expertise:

Polishing manuscripts for clarity, grammar, and journal-specific formatting.

Tools & Skills:

Track Changes (Word), Grammarly Premium

ICMJE/COPE guidelines

Plagiarism checks (iThenticate)

Use Case:

Increase acceptance rates for researchers and academic institutions.

📚 Literature Review Specialists (Systematic Reviews, Meta-Analyses)

Core Expertise:

Synthesizing evidence from 100s of studies for guidelines or white papers.

Tools & Skills:

PRISMA methodology

RevMan, Rayyan AI

GRADE framework

Use Case:

Support universities and HTA agencies with evidence-based research.

Health Tech & Digital Health

🧑‍🏫 Epic/Cerner EHR Trainers

Core Expertise:

Certified trainers who onboard staff to EHR systems for seamless clinical workflows.

Tools & Skills:

Epic/Cerner certification

Virtual training tools (WebEx, Teams)

Use Case:

Help hospitals transition to digital records with minimal downtime.

📊 Healthcare Data Analysts

Core Expertise:

Transforming patient data into actionable insights for cost reduction and care improvement.

Tools & Skills:

SQL, Python, Tableau/PowerBI

HIPAA-compliant analytics platforms

Use Case:

Enable providers to predict readmissions or optimize resource allocation.

📱 mHealth App Support

Core Expertise:

Troubleshooting and user education for telehealth/digital health apps.

Tools & Skills:

Zendesk, Jira

App store optimization (ASO) basics

Use Case:

Reduce churn for health tech startups with 24/7 user support.

💡 Clinical Informatics Specialists

Core Expertise:

Bridging clinical workflows with technology for EHR optimization.

Tools & Skills:

HL7/FHIR standards

Usability testing

Use Case:

Streamline hospital operations by eliminating tech-clinical gaps.

Medical Transcription & Documentation

🎧 Medical Transcriptionists

Core Expertise:

Converting physician dictations into accurate clinical notes.

Tools & Skills:

Nuance Dragon, Express Scribe

98%+ accuracy benchmarks

Use Case:

Free up doctors’ time by outsourcing documentation.

📋 Scribe Specialists

Core Expertise:

Real-time charting during patient visits to boost provider productivity.

Tools & Skills:

EHR shortcuts (Epic SmartText)

Medical terminology

Use Case:

Help ERs/clinics see 20% more patients daily.

Wellness & Preventative Care

🧘‍♀️ Corporate Wellness Coaches

Core Expertise:

Designing remote employee wellness programs to reduce burnout.

Tools & Skills:

Wellness platforms (Wellable, Limeade)

Mental Health First Aid certification

Use Case:

Lower employers’ healthcare costs through preventative care.

🥗 Nutrition Consultants

Core Expertise:

Virtual meal planning and supplement guidance for chronic conditions.

Tools & Skills:

Diet analysis software (Cronometer)

CDC/WHO nutrition guidelines

Use Case:

Support weight-loss clinics or corporate wellness initiatives.

🏋️‍♂️ Fitness Coaches

Core Expertise:

Delivering personalized virtual training for rehab or performance.

Tools & Skills:

Zoom/TrueCoach integration

NASM/ACE certification

Use Case:

Expand gyms’ reach with hybrid training models.

Pharmacy & Pharma Support

💊 Prior Authorization Pharmacists

Core Expertise:

Expediting insurance approvals for specialty medications.

Tools & Skills:

PBM portals (Optum, Caremark)

Clinical justification drafting

Use Case:

Reduce prescription abandonment for pharmacies.

📦 Pharmacy Benefit Managers (PBMs)

Core Expertise:

Negotiating drug pricing and managing formularies for insurers.

Tools & Skills:

Claims adjudication systems

Drug utilization review (DUR)

Use Case:

Cut medication costs for health plans by 15–30%.

🧪 Drug Safety Monitors

Core Expertise:

Tracking adverse drug reactions (ADRs) for regulatory compliance.

Tools & Skills:

Argus Safety, VigiFlow

MedDRA coding

Use Case:

Protect pharma companies from litigation risks.

Medical Sales & Outreach

💼 Pharmaceutical Sales Reps (Virtual Detailing)

Core Expertise:

Driving prescription adoption through remote physician engagement and product education.

Tools & Skills:

CRM platforms (Veeva, Salesforce Health Cloud)

Virtual meeting tools (Zoom, Microsoft Teams)

KOL (Key Opinion Leader) mapping strategies

Use Case:

Increase drug market share for pharma companies without field travel costs.

🧰 Medical Device Sales Coordinators

Core Expertise:

Managing remote sales pipelines for surgical equipment/diagnostics.

Tools & Skills:

Showpad/Seismic for digital sales collateral

FDA device classification knowledge

Supply chain coordination

Use Case:

Help manufacturers expand into new regions with virtual demos.

📢 Patient Outreach Specialists (Clinical Trial Recruitment)

Core Expertise:

Enrolling eligible participants for trials via digital campaigns.

Tools & Skills:

CTMS software (Medidata, Florence)

Social media/community targeting

Multilingual communication

Use Case:

Cut patient recruitment time by 30% for CROs and research sites.

Healthcare Compliance & Legal

🔒 HIPAA Compliance Officers

Core Expertise:

Ensuring data privacy across EHRs, apps, and telehealth platforms.

Tools & Skills:

HIPAA One, Secure Frame

Risk assessment frameworks (NIST)

Breach response protocols

Use Case:

Protect clinics/health tech firms from $50K+ penalties.

📄 Medical Credentialing Specialists

Core Expertise:

Streamlining provider onboarding with license/insurance verifications.

Tools & Skills:

CAQH ProView, PECOS

Primary source verification

Privileging workflows

Use Case:

Reduce hospital credentialing time from 90 to 30 days.

🧾 Healthcare Auditors

Core Expertise:

Conducting virtual audits for billing/coding accuracy and fraud detection.

Tools & Skills:

RAC audit defense

DRG validation tools

OIG exclusion list checks

Use Case:

Recover 5–15% lost revenue for hospitals.

Niche Specialties

🎨 Medical Illustrators (3D Anatomy Models)

Core Expertise:

Creating visuals for textbooks, surgical planning, or AR/VR training.

Tools & Skills:

Adobe Illustrator, Blender

Anatomical accuracy benchmarks

FDA labeling guidelines

Use Case:

Enhance med-ed startups’ content or device manufacturer marketing.

🧬 Genetic Counselors (Telegenetics)

Core Expertise:

Explaining DNA test results for hereditary risks via tele health.

Tools & Skills:

Invitae/Color Genomics portals

Board certification (ABGC)

Pedigree charting

Use Case:

Scale counseling for at-home testing companies like 23 and Me.

😴 Sleep Coaches (Remote CPAP Therapy Support)

Core Expertise:

Improving adherence to sleep apnea treatment through virtual coaching.

Tools & Skills:

CPAP remote monitoring (ResMed AirView)

Motivational interviewing

Sleep study interpretation basics

Use Case:

Reduce DME suppliers’ patient dropout rates by 40%.