E-Commerce Professionals to Accelerate Online Growth
Handles order fulfillment, returns, and shipment tracking to ensure smooth operations.
Tools & Skills:Shopify, WooCommerce, Amazon Seller Central
Order management systems (ShipStation, Ordoro)
Basic Excel/Google Sheets
Use Case:Ideal for stores with high order volume needing seamless logistics.
Manages live chat, email, and phone support to enhance customer satisfaction.
Tools & Skills:Zendesk, Gorgias, Freshdesk
Shopify Chat, WhatsApp Business
CRM tools (HubSpot, Zoho)
Use Case:Reduces response time and improves brand reputation.
Updates stock levels, coordinates with suppliers, and prevents overselling.
Tools & Skills:Inventory software (TradeGecko, Cin7)
Supplier portals (AliExpress, Oberlo)
Excel for forecasting
Use Case:Best for stores struggling with stockouts or overstocking.
Manages product listings on Amazon, eBay, and Etsy for maximum visibility.
Tools & Skills:Amazon Seller Central, eBay Lister
Feed management tools (Feedonomics, Sellbrite)
Basic SEO for marketplaces
Use Case:Helps brands expand to multiple sales channels efficiently.
Optimizes product titles, descriptions, and backend keywords for higher search rankings.
Tools & Skills:Keyword research tools (Ahrefs, SEMrush)
Shopify, WooCommerce, Amazon SEO
Copywriting for conversions
Boosts organic traffic and sales for product pages.
Uploads and syncs products across Shopify, Walmart, and Google Shopping.
Tools & Skills:ChannelAdvisor, Sellbrite, ListingMirror
CSV/API integrations
Platform-specific guidelines
Expands reach by selling on multiple platforms.
Imports large product catalogs quickly via CSV/API.
Tools & Skills:Excel/Google Sheets (data formatting)
Shopify/WooCommerce bulk importers
Data validation tools
Saves time for stores with 100+ SKUs.
Edits and resizes product images for consistency and faster loading.
Tools & Skills:Photoshop, Canva, TinyPNG
Alt-text optimization
A/B testing for thumbnails
Improves conversion rates with professional visuals.
Provides real-time support via chat to boost conversions and reduce cart abandonment.
Tools & Skills:Shopify Chat, LiveChat, Zendesk
CRM systems (Klaviyo, Gorgias)
Pre-written response templates
Ideal for stores with high traffic needing instant customer assistance.
Processes returns, exchanges, and refunds while minimizing disputes.
Tools & Skills:Returnly, Loop Returns
PayPal/Stripe dispute handling
Policy documentation
Reduces chargebacks and improves post-purchase experience.
Encourages positive reviews and professionally handles negative feedback.
Tools & Skills:Yotpo, Judge.me, Trustpilot
Email follow-up sequences
Conflict resolution techniques
Builds social proof and trust for new brands.
Manages recurring billing, pauses, and upgrades for subscription boxes.
Tools & Skills:ReCharge, Bold Subscriptions
Dunning management (failed payment recovery)
Customer retention strategies
Essential for membership-based e-commerce models.
Optimizes product pages and blogs for higher Google rankings.
Tools & Skills:SurferSEO, Clearscope
Schema markup implementation
Competitor gap analysis
Increases organic traffic without ad spend.
Secures backlinks from authority sites to boost domain strength.
Tools & Skills:HARO, BuzzStream
Guest posting outreach
Broken link building
Critical for competitive niches like supplements or fashion.
Fixes site speed, mobile errors, and indexing issues.
Tools & Skills:Screaming Frog, PageSpeed Insights
XML sitemap optimization
Canonical tag management
Diagnoses why a site isn’t ranking despite great content.
Optimizes Google My Business for stores with physical locations.
Tools & Skills:BrightLocal, Whitespark
Local citation building
Review generation strategies
Drives foot traffic for hybrid brick-and-mortar stores.
Runs high-converting Meta ad campaigns with precise targeting.
Tools & Skills:Meta Ads Manager
Lookalike audience creation
Creative A/B testing
Best for DTC brands selling visually appealing products.
Manages Shopping Ads, Search, and Display campaigns for maximum ROAS.
Tools & Skills:Google Merchant Center
Keyword planner
Negative keyword filtering
Dominates search intent for high-value keywords.
Creates viral video ads tailored to Gen Z audiences.
Tools & Skills:TikTok Ads Manager
UGC-style video editing
Trend-jacking strategies
Explosive growth for trendy, impulse-buy products.
Recaptures lost visitors via abandoned cart and email retargeting.
Tools & Skills:Perfect Audience, AdRoll
Dynamic product ads
Segmentation by user behavior
Recovers 10–15% of lost sales.
Designs scroll-stopping posts, Reels, and Stories.
Tools & Skills:Canva, CapCut, InShot
Trending audio selection
Hashtag research
Builds an engaged community around your brand.
Engages with followers and DMs to foster loyalty.
Tools & Skills:Instagram/Facebook moderation tools
Brand voice guidelines
Crisis management
Turns customers into brand advocates.
Finds and negotiates with nano/micro-influencers for collaborations.
Tools & Skills:AspireIQ, Upfluence
Contract drafting
Performance tracking
Affordable alternative to celebrity endorsements.
Drives traffic via SEO-optimized pins and Idea Ads.
Tools & Skills:Tailwind scheduler
Rich pin optimization
Keyword-rich descriptions
Ideal for niches like home decor, fashion, and DIY.
Sets up high-converting email flows like welcome series and abandoned carts.
Tools & Skills:Klaviyo, Omnisend, Mailchimp
Flow segmentation
Behavioral triggers
Converts 15–30% of abandoned carts into sales.
Creates hyper-targeted campaigns based on customer behavior.
Tools & Skills:Customer lifetime value analysis
RFM modeling
Dynamic content insertion
Boosts open rates by 40% with personalized messaging.
Crafts compelling subject lines and body copy that drives action.
Tools & Skills:Persuasive writing frameworks
A/B testing tools
Email deliverability best practices
Turns subscribers into repeat buyers.
Runs compliant text message campaigns with 95%+ open rates.
Tools & Skills:Postscript, Attentive
SMS compliance (TCPA, GDPR)
Flash sale execution
Generates urgent conversions within minutes.
Finds reliable suppliers with fast shipping times.
Tools & Skills:Alibaba vetting
MOQ negotiation
Sample evaluation
Reduces fulfillment headaches for new stores.
Secures bulk discounts and favorable payment terms.
Tools & Skills:Contract drafting
Cost breakdown analysis
Cultural negotiation tactics
Increases profit margins by 15–25%.
Ensures products meet brand standards before shipment.
Tools & Skills:Product testing protocols
Defect rate tracking
Factory audit experience
Prevents negative reviews from quality issues.
Optimizes delivery times and reduces shipping costs.
Tools & Skills:Freightos, ShipStation
Customs documentation
Carrier rate negotiation
Cuts fulfillment costs by 20–40%.
Runs statistically valid tests to improve conversion rates.
Tools & Skills:Google Optimize, VWO
Hypothesis formation
Significance calculation
Identifies winning variations that boost revenue.
Reduces cart abandonment through UX improvements.
Tools & Skills:Hotjar session recordings
One-click upsell implementation
Trust badge placement
Recovers 10–15% of lost checkout revenue.
Reveals how visitors interact with your site.
Tools & Skills:Crazy Egg, Microsoft Clarity
Scroll depth analysis
Click pattern interpretation
Uncovers hidden UX friction points.
Builds dedicated pages that convert visitors into buyers.
Tools & Skills:Unbounce, Instapage
Value proposition framing
Mobile-first design
Doubles conversion rates for ad campaigns.
Tracks and interprets customer journey data.
Tools & Skills:GA4 implementation
Event tracking
Attribution modeling
Reveals your most profitable traffic sources.
Calculates true product profitability after all costs.
Tools & Skills:COGS calculation
Ad spend efficiency analysis
Break-even modeling
Identifies which products to promote/discontinue.
Predicts demand to optimize stock levels.
Tools & Skills:Sales velocity tracking
Seasonal trend analysis
Reorder point calculation
Prevents $10k+ in dead stock annually.
Identifies high-value customer segments.
Tools & Skills:RFM segmentation
Cohort analysis
Churn prediction
Guides retention marketing strategy.
Modifies store designs without breaking functionality.
Tools & Skills:Liquid, HTML/CSS
Mobile responsiveness testing
ADA compliance
Creates unique branded experiences.
Connects essential tools to your tech stack.
Tools & Skills:API documentation reading
Zapier automation
Webhook setup
Eliminates manual workflows between systems.
Customizes the payment flow for higher conversions.
Tools & Skills:Shopify Scripts
One-click upsell implementation
Trust badge placement
Reduces friction at the final conversion step.
Moves stores between platforms without downtime.
Tools & Skills:Data mapping
301 redirect strategy
Post-migration QA testing
Safely transitions to a more scalable platform.
Turns features into compelling benefits that sell.
Tools & Skills:Feature-benefit translation
SEO keyword integration
Persuasive writing frameworks
Converts browsers into buyers.
Creates educational content that ranks and converts.
Tools & Skills:Keyword research
Information architecture
Call-to-action placement
Builds organic traffic and authority.
Crafts scroll-stopping ad text that gets clicks.
Tools & Skills:Pain-agitate-solution framework
Character limit optimization
Emotional trigger implementation
Lowers customer acquisition costs.
Scripts authentic-seeming user-generated content.
Tools & Skills:Review mining
Conversational tone matching
Before/after storytelling
Builds social proof through relatable content.
Finds authentic influencers in your niche.
Tools & Skills:Audience demographic analysis
Fake follower detection
Outreach sequencing
Partners with creators who drive real sales.
Scales performance-based marketing.
Tools & Skills:Impact, ShareASale
Commission structure design
Fraud detection
Pays only for actual results.
Secures features in relevant media outlets.
Tools & Skills:Press release writing
Media list building
HARO pitching
Earns high-authority backlinks and brand awareness.
Manages long-term creator relationships.
Tools & Skills:Contract negotiation
Content approval workflows
Performance tracking
Develops authentic brand advocates.
Optimizes listings and manages fulfillment.
Tools & Skills:Helium 10, Jungle Scout
PPC campaign management
Inventory performance index
Dominates competitive Amazon categories.
Ranks handmade/vintage products.
Tools & Skills:Etsy search algorithm
Tag optimization
Shop score improvement
Increases visibility in a crowded handmade market.
Expands to Walmart's growing customer base.
Tools & Skills:Walmart Seller Center
Buy Box strategies
Walmart Connect ads
Taps into Walmart's 120M+ monthly visitors.
Maximizes returns on auction-style listings.
Tools & Skills:Timing optimization
Reserve price setting
Bidding psychology
Ideal for rare/collectible items.
Manages relationships with fulfillment centers.
Tools & Skills:WMS navigation
SLA monitoring
Returns processing
Scales fulfillment as you grow.
Balances stock levels across channels.
Tools & Skills:Demand forecasting
Safety stock calculation
SKU rationalization
Prevents stockouts and overstocking.
Eliminates manual tasks through technology.
Tools & Skills:Zapier, Make
Custom API connections
Workflow documentation
Saves 20+ hours/week on repetitive tasks.
Streamlines reverse logistics.
Tools & Skills:Return authorization systems
Restocking fee policies
Refund automation
Reduces return processing costs by 30%.
Creates lifestyle images that sell.
Tools & Skills:Photoshop mockups
3D rendering
Contextual background design
Makes products look desirable.
Develops cohesive visual branding.
Tools & Skills:Logo design
Color psychology
Style guide creation
Builds instant brand recognition.
Designs scroll-stopping social content.
Tools & Skills:Platform-specific dimensions
Trend adaptation
Typography hierarchy
Increases engagement rates.
Creates high-CTR banner ads.
Tools & Skills:Google Display Network specs
Animated GIF creation
Value proposition clarity
Lowers cost-per-click.
Crafts viral TikToks/Reels.
Tools & Skills:CapCut, Premiere Rush
Hook creation
Trend adaptation
Drives explosive social growth.
Shows products in action.
Tools & Skills:Benefit highlighting
Comparison editing
Callout text animation
Increases conversion rates by 30%.
Polishes authentic customer content.
Tools & Skills:Subtitling
Branding insertion
Emotional pacing
Leverages social proof affordably.
Optimizes videos for search.
Tools & Skills:Keyword-rich titles
Chapter markers
End screen strategy
Ranks videos for buyer intent keywords.
Guides from idea to first sale.
Tools & Skills:MVP strategy
Go-to-market planning
Early adopter targeting
Avoids costly new brand mistakes.
Grows 6-7 figure stores profitably.
Tools & Skills:Unit economics analysis
Team building
Systems implementation
Prevents growth plateaus.
Safely transitions between platforms.
Tools & Skills:Data mapping
Redirect strategy
Post-migration testing
Avoids traffic drops during moves.
Deep expertise in your vertical.
Tools & Skills:Competitive benchmarking
Supplier networks
Customer psychology
Accelerates growth with tailored strategies.