Remote IT Specialists to Build & Secure Your Tech Stack

Hire developers, network administrators, cybersecurity analysts, and cloud engineers to manage your IT infrastructure with full-time remote reliability.
Software Developers – Collapsible Roles
Software Developers
🌐 Frontend Developer (React, Angular, Vue.js)
Core Expertise:

Building responsive, high-performance user interfaces with modern JavaScript frameworks that deliver seamless user experiences across all devices.

Tools & Skills:

React.js, Angular, Vue.js, Next.js

Redux, Context API, NgRx

CSS-in-JS, Tailwind CSS, Sass

Jest, Cypress, Storybook

Use Case:

Delivered a 40% faster e‑commerce checkout flow by optimizing React performance, boosting conversion rates by 18%.

⚙️ Backend Developer (Node.js, Python, Java, .NET)
Core Expertise:

Architecting scalable server-side systems, robust APIs, and efficient database solutions for high-traffic applications.

Tools & Skills:

Node.js, Python (Django/Flask), Java (Spring), .NET Core

PostgreSQL, MongoDB, Redis

REST, GraphQL, gRPC

AWS Lambda, Azure Functions

Use Case:

Built a payment processing system handling 5,000 TPS with 99.999% uptime for a fintech startup.

🖥️ Full-Stack Developer
Core Expertise:

Delivering complete web solutions by seamlessly integrating frontend and backend technologies.

Tools & Skills:

MERN/MEAN Stack

TypeScript

Docker/Kubernetes

CI/CD Pipelines

Use Case:

Developed an all‑in‑one business platform that replaced 3 legacy systems, saving $250k/year in licensing fees.

🤖 AI/ML Developer
Core Expertise:

Building intelligent systems with machine learning models for predictive analytics, automation, and data-driven decision making.

Tools & Skills:

TensorFlow, PyTorch, scikit-learn

AWS SageMaker, Azure ML, GCP Vertex AI

Transformers, LangChain, Hugging Face

MLflow, Kubeflow, model monitoring

Use Case:

Developed a recommendation engine that increased e‑commerce sales by 27% through personalized product suggestions.

🔌 Embedded Systems Developer
Core Expertise:

Creating efficient, real-time firmware for IoT devices and hardware-constrained environments.

Tools & Skills:

C, C++, Rust

FreeRTOS, ARM Cortex

MQTT, Bluetooth LE

JTAG Debuggers, Oscilloscopes

Use Case:

Reduced power consumption by 60% in smart home devices through optimized firmware updates.

🎮 Game Developer (Unity, Unreal Engine)
Core Expertise:

Crafting immersive 2D/3D gaming experiences with advanced physics and multiplayer functionality.

Tools & Skills:

Unity, Unreal Engine

C#, C++

VR/AR Development

Shader Programming

Use Case:

Developed a training simulator for medical students that improved procedure recall by 75%.

📱 Mobile Developer (iOS/Android – Swift, Kotlin, Flutter)
Core Expertise:

Building cross-platform mobile apps with native performance and intuitive UX.

Tools & Skills:

Swift, Kotlin

Flutter, React Native

App Store Optimization

Firebase Integration

Use Case:

Launched a fitness app reaching #1 in Health category with 500k downloads in first month.

🔗 API Developer
Core Expertise:

Designing secure, well‑documented APIs that enable seamless system integrations.

Tools & Skills:

API Gateways

OAuth 2.0, JWT

Swagger, Postman

Rate Limiting Strategies

Use Case:

Created a partner API ecosystem that drove 30% of new revenue through integrations.

🏢 ERP/CRM Developer (SAP, Salesforce)
Core Expertise:

Customizing enterprise systems to streamline business processes and data flows.

Tools & Skills:

SAP, Salesforce, Microsoft Dynamics

MuleSoft, Dell Boomi

Custom Workflows

Data Migration

Use Case:

Automated inventory management reducing stockouts by 90% for a retail chain with 200+ locations.

DevOps Engineers
⚙️ Site Reliability Engineer (SRE)
Core Expertise:

Blending software engineering with ops to build ultra‑reliable, self‑healing systems. Focus on SLA/SLO management, chaos engineering, and reducing toil.

Tools & Skills:

Prometheus, Grafana, Datadog

PagerDuty, Opsgenie

Kubernetes, Terraform

Python, Go

Use Case:

Reduced outages by 90% for a Fortune 500 e‑commerce platform by implementing SLO‑driven alerting and automated rollbacks.

🔧 Platform Engineer
Core Expertise:

Building internal developer platforms (IDPs) that accelerate product team velocity with golden paths and paved roads.

Tools & Skills:

Backstage, Crossplane

Kubernetes, Nomad

Argo Workflows, Tekton

AWS ECS, GCP Anthos

Use Case:

Cut onboarding time from 2 weeks to 2 hours by creating a self‑service platform with pre‑approved cloud modules for 200+ developers.

🔄 CI/CD Pipeline Engineer
Core Expertise:

Designing secure, maintainable pipelines that enable daily production deployments with safety nets.

Tools & Skills:

GitHub Actions, GitLab CI, Jenkins

SonarQube, Snyk

Artifactory, Nexus

Spinnaker, Flux

Use Case:

Enabled 50+ daily deployments for a unicorn startup by building canary release pipelines with automated rollback capabilities.

📜 Infrastructure as Code (IaC) Specialist
Core Expertise:

Treating infrastructure like software – versioned, tested, and reusable.

Tools & Skills:

Terraform, Pulumi, CDK

Ansible, SaltStack

OPA, Sentinel

AWS CloudFormation, Azure Bicep

Use Case:

Moved a 2000+ server financial institution from manual setups to fully automated provisioning with 100% audit compliance.

🚀 Release Manager
Core Expertise:

Orchestrating complex release trains across multiple teams with precision.

Tools & Skills:

Jira Advanced Roadmaps

ReleaseIQ, Plutora

Jenkins, Octopus Deploy

Slack, MS Teams

Use Case:

Eliminated release day chaos for a global SaaS product by implementing phased rollouts with feature flags.

☁️ Cloud Automation Engineer
Core Expertise:

Creating “hands‑off” cloud environments that self‑optimize for cost and performance.

Tools & Skills:

AWS Lambda, Azure Functions

CloudHealth, Kubecost

Keda, Cluster Autoscaler

New Relic, Lightstep

Use Case:

Saved $250k/year in cloud costs by implementing automated scheduling and right‑sizing for non‑prod environments.

Cloud Architects (AWS/Azure/GCP)
🔒 Cloud Security Architect
Core Expertise:

Designing zero-trust cloud environments with enterprise-grade security, compliance (SOC 2, ISO 27001), and threat mitigation.

Tools & Skills:

Security: AWS GuardDuty, Azure Sentinel, GCP Security Command Center

Compliance: HashiCorp Vault, Prisma Cloud, CIS Benchmarks

IAM: Okta, AWS IAM, Azure AD

Encryption: KMS, CloudHSM, TLS/SSL

Use Case:

Built a FedRAMP‑compliant AWS environment for a government agency, reducing security incidents by 95%.

☁️ Cloud Solutions Architect
Core Expertise:

End‑to‑end cloud strategy – migration, modernization, and scalable architecture for high‑growth businesses.

Tools & Skills:

Cloud Platforms: AWS Well‑Architected, Azure Landing Zones, GCP Anthos

DevOps: GitHub Actions, Azure DevOps, Terraform, ARM

Data: Snowflake, BigQuery, Redshift

Use Case:

Migrated 200+ legacy servers to AWS, cutting costs by 40% while improving performance.

🛠️ Cloud Infrastructure Engineer
Core Expertise:

Building highly available, fault‑tolerant cloud networks, storage, and compute solutions.

Tools & Skills:

Networking: VPC, ExpressRoute, Cloud Interconnect

Compute: EC2, Azure VMs, GCP Compute Engine

Storage: S3, Azure Blob, GCP Cloud Storage

Monitoring: CloudWatch, Azure Monitor, Stackdriver

Use Case:

Designed a multi‑region failover system for a global SaaS platform, ensuring 99.99% uptime.

🌐 Multi‑Cloud Specialist
Core Expertise:

Avoiding vendor lock‑in by optimizing workloads across AWS, Azure, and GCP.

Tools & Skills:

Orchestration: Terraform, Pulumi, Crossplane

Kubernetes: EKS, AKS, GKE

Cost Mgmt: CloudHealth, Flexera

Use Case:

Reduced cloud costs by 35% by balancing workloads across AWS & Azure based on pricing trends.

💰 Cloud Cost Optimization Engineer
Core Expertise:

Slashing cloud bills by 30‑50% via rightsizing, reserved and spot instances.

Tools & Skills:

Cost Tools: AWS Cost Explorer, Azure Cost Mgmt, GCP Recommender

Automation: Lambda, Azure Functions, Cloud Scheduler

FinOps: Kubecost, CloudZero

Use Case:

Saved a startup $120K/year by optimizing idle resources and implementing auto‑scaling.

🐳 Kubernetes/Containerization Specialist
Core Expertise:

Scaling microservices with Kubernetes, Helm, and serverless containers.

Tools & Skills:

Orchestration: EKS, AKS, GKE, OpenShift

DevOps: ArgoCD, Flux, Helm Charts

Security: Falco, Kyverno

Use Case:

Deployed a Kubernetes cluster handling 1M+ requests/day with zero downtime for a fintech client.

Cybersecurity Analysts
🛡️ Ethical Hacker / Penetration Tester
Core Expertise:

Simulating real‑world cyberattacks to uncover vulnerabilities in networks, apps, and cloud systems before criminals do.

Tools & Skills:

Burp Suite, Metasploit, OWASP ZAP

Exploits: SQLi, XSS, Zero‑Day Research

Reporting: Nessus, OpenVAS, Dradis

Use Case:

Prevented a $2M ransomware attack by finding and patching critical flaws in a bank’s web portal.

🔍 SOC (Security Operations Center) Analyst
Core Expertise:

24/7 threat monitoring, SIEM alert triage, and rapid incident containment.

Tools & Skills:

SIEM: Splunk, IBM QRadar, Microsoft Sentinel

EDR: CrowdStrike, Carbon Black, SentinelOne

Threat Intel: MITRE ATT&CK, VirusTotal

Use Case:

Detected and stopped a phishing campaign targeting 500+ employees within 30 minutes.

🚨 Incident Response Analyst
Core Expertise:

Breach containment & forensics – minimizing damage and preventing recurrence.

Tools & Skills:

Forensics: FTK, Autopsy, Volatility

IR Platforms: TheHive, Palo Alto XDR

Legal: Chain of custody, GDPR compliance

Use Case:

Led response to a data breach, reducing exposure from 50K to 200 records and avoiding GDPR fines.

🕵️ Threat Intelligence Analyst
Core Expertise:

Tracking hacker groups and predicting attacks using dark web intel.

Tools & Skills:

OSINT: Maltego, Shodan, SpiderFoot

Dark Web: Recorded Future, Flashpoint

APT Research: FireEye, Mandiant

Use Case:

Preempted a supply chain attack by identifying compromised vendor credentials on hacker forums.

⚖️ GRC Specialist
Core Expertise:

Audit‑proofing businesses for SOC 2, ISO 27001, HIPAA, and PCI DSS.

Tools & Skills:

Frameworks: NIST, CIS Controls

Tools: OneTrust, RSA Archer

Policy Design: Risk assessments, SSPs

Use Case:

Achieved SOC 2 Type II compliance in 3 months for a SaaS startup, unlocking enterprise contracts.

🔑 IAM Specialist
Core Expertise:

Securing logins with MFA, PAM, and least‑privilege access.

Tools & Skills:

Okta, Azure AD, Ping Identity

PAM: CyberArk, BeyondTrust

Standards: SAML, OAuth 2.0

Use Case:

Eliminated 80% of brute‑force attacks by implementing phishing‑resistant FIDO2 keys.

🌐 Network Security Engineer
Core Expertise:

Hardening networks against DDoS, malware, and lateral movement.

Tools & Skills:

Firewalls: Palo Alto, FortiGate

IDS/IPS: Snort, Suricata

Zero Trust: Zscaler, Tailscale

Use Case:

Blocked a 50Gbps DDoS attack using cloud scrubbing and on‑prem filters.

Data Scientists & AI/ML Engineers
🤖 Machine Learning Engineer
Core Expertise:

Building scalable ML models for predictive analytics, recommendation engines, and automation.

Tools & Skills:

Frameworks: TensorFlow, PyTorch, Scikit‑learn

Deployment: Flask, FastAPI, Docker

Cloud ML: AWS SageMaker, Azure ML, GCP Vertex AI

Use Case:

Developed a churn prediction model that reduced customer attrition by 22% for a SaaS company.

🧠 Deep Learning Engineer
Core Expertise:

Designing neural networks for complex tasks like image/video recognition and generative AI.

Tools & Skills:

Libraries: Keras, TensorFlow, PyTorch Lightning

Hardware: NVIDIA CUDA, TPUs

Architectures: CNNs, RNNs, Transformers

Use Case:

Built a real‑time defect detection system for manufacturing, cutting waste by 35%.

💬 NLP Engineer
Core Expertise:

Creating language‑aware AI for chatbots, sentiment analysis, and text generation.

Tools & Skills:

LLMs: GPT‑4, Llama 2, LangChain

NLP Libraries: spaCy, NLTK, Hugging Face

Deployment: ONNX, Triton Inference Server

Use Case:

Automated 70% of customer support tickets with a multilingual chatbot.

📷 Computer Vision Engineer
Core Expertise:

Developing image/video analysis systems for object detection, AR, and facial recognition.

Tools & Skills:

Tools: OpenCV, YOLO, MediaPipe

Cloud: AWS Rekognition, Azure Computer Vision

Edge AI: NVIDIA Jetson, Coral TPU

Use Case:

Deployed a cashier‑less checkout system for retail stores using real‑time object tracking.

📊 Data Analyst (BI, SQL, Visualization)
Core Expertise:

Turning raw data into actionable insights with dashboards and reports.

Tools & Skills:

BI Tools: Tableau, Power BI, Looker

SQL: PostgreSQL, BigQuery, Snowflake

ETL: Python (Pandas), Alteryx

Use Case:

Identified $1.2M in supply chain inefficiencies through interactive dashboards.

🔄 MLOps Engineer
Core Expertise:

Operationalizing ML models with CI/CD, monitoring, and drift detection.

Tools & Skills:

Pipeline Tools: MLflow, Kubeflow, DVC

Monitoring: Evidently, Prometheus

Orchestration: Airflow, Metaflow

Use Case:

Reduced model deployment time from 2 weeks to 2 days with automated MLOps pipelines.

🐘 Big Data Engineer (Hadoop, Spark)
Core Expertise:

Building petabyte‑scale data pipelines for analytics and AI.

Tools & Skills:

Processing: Spark, Flink, Hive

Storage: HDFS, Delta Lake, Iceberg

Cloud: Databricks, EMR, Synapse

Use Case:

Processed 10TB/day of IoT sensor data to predict equipment failures 48 hrs in advance.

QA Testers & Automation Engineers
🐞 Manual QA Tester
Core Expertise:

Meticulous UI/UX validation and exploratory testing to catch bugs before users do.

Tools & Skills:

Test case design: TestRail, Zephyr

Cross‑browser/device testing: BrowserStack

Defect tracking: Jira, Bugzilla

Use Case:

Uncovered 120+ critical UI issues in a banking app before launch, preventing $500K in potential losses.

🤖 Automation Test Engineer
Core Expertise:

Building self‑healing test suites that accelerate releases by 300%.

Tools & Skills:

Web: Selenium, Cypress, Playwright

Mobile: Appium, Espresso

CI/CD Integration: Jenkins, GitHub Actions

Use Case:

Reduced regression testing from 3 days to 4 hours for an e‑commerce platform with parallel test execution.

⚡ Performance Test Engineer
Core Expertise:

Preventing Black Friday crashes through load/stress testing at scale.

Tools & Skills:

Load testing: JMeter, k6, Locust

APM: New Relic, Dynatrace

Cloud load generators: BlazeMeter

Use Case:

Identified database bottlenecks to support 50K concurrent users during a ticket sales surge.

🔒 Security Tester (QA Security Testing)
Core Expertise:

Hacker‑style testing for OWASP Top 10 vulnerabilities in QA environments.

Tools & Skills:

DAST: OWASP ZAP, Burp Suite

SAST: SonarQube, Checkmarx

API Security: Postman, Swagger

Use Case:

Prevented SQL injection risks in a healthcare portal handling 1M+ patient records.

🛠️ SDET (Software Development Engineer in Test)
Core Expertise:

Building testing frameworks that evolve with your product architecture.

Tools & Skills:

Programming: Java, Python, C#

Test frameworks: TestNG, pytest

Service virtualization: WireMock

Use Case:

Created a custom test automation framework adopted company‑wide, cutting defect escape rate by 65%.

🏛️ Test Architect
Core Expertise:

Strategic test transformation – from manual to AI‑powered QA.

Tools & Skills:

Test strategy design

Tool evaluation matrix

AI testing: Testim, Applitools

Use Case:

Implemented shift‑left testing that reduced production defects by 80% for a microservices platform.

Tech Leadership & Delivery
📈 Product Manager
Core Expertise:

Translating market needs into technical requirements while balancing business KPIs and engineering constraints.

Tools & Skills:

Roadmapping: Aha!, ProductBoard

Analytics: Mixpanel, Amplitude

Prioritization: RICE, MoSCoW

Stakeholder management

Use Case:

Led product discovery that identified a 3× ROI opportunity in API monetization, driving a $2M new revenue stream.

📋 Technical Project Manager
Core Expertise:

Delivering complex tech initiatives on‑time/on‑budget through hybrid agile‑waterfall methodologies.

Tools & Skills:

Project tracking: Jira, MS Project

Risk management: RAID logs

Budget forecasting

Vendor management

Use Case:

Orchestrated an 18‑team migration to microservices architecture with zero downtime during peak sales.

🔄 Scrum Master
Core Expertise:

Optimizing team velocity through agile coaching and impediment removal.

Tools & Skills:

Ceremony facilitation: Retrospectives, Sprint Planning

Metrics: Velocity, CFD

Conflict resolution

Jira/Confluence optimization

Use Case:

Increased team output by 40% by implementing Scrum@Scale for distributed fintech development teams.

🛠️ DevOps Manager
Core Expertise:

Aligning infrastructure strategy with business scalability needs.

Tools & Skills:

Cost optimization: CloudHealth, Kubecost

Compliance as code

SRE principles

Team topology design

Use Case:

Reduced cloud costs by 55% while improving deployment frequency from weekly to 50/day.

🎩 CTO‑as‑a‑Service
Core Expertise:

Providing executive tech leadership on‑demand for funding rounds, pivots, or technical due diligence.

Tools & Skills:

Tech stack evaluation

Architecture reviews

Investor pitch prep

Team structuring

Use Case:

Interim CTO guided a Series B startup through a technical pivot, resulting in a 30% valuation increase.

IT Support Specialists (L1/L2/L3)
💻 Helpdesk Technician (L1 Support)
Core Expertise:

First-line troubleshooting for hardware, software, and access issues with rapid resolution.

Tools & Skills:

Ticketing: ServiceNow, Zendesk

Remote support: TeamViewer, AnyDesk

Active Directory basics

Office 365 / G Suite support

Use Case:

Resolved 90% of employee IT issues within 15 minutes via a streamlined ticketing system, reducing downtime by 40%.

🖥️ Desktop Support Engineer (L2 Support)
Core Expertise:

Advanced endpoint management – imaging, deployment, and enterprise software support.

Tools & Skills:

MDM: Intune, Jamf

PowerShell / Bash scripting

Group Policy management

Hardware diagnostics: Dell Command, Lenovo Vantage

Use Case:

Deployed 500+ secure BYOD workstations in 2 weeks using zero‑touch provisioning.

🌐 Network Support Engineer
Core Expertise:

Keeping businesses connected through LAN/WAN troubleshooting and optimization.

Tools & Skills:

Network monitoring: PRTG, SolarWinds

Cisco / Meraki CLI

Wireshark packet analysis

VPN / SD‑WAN configuration

Use Case:

Eliminated chronic VoIP call drops by reconfiguring QoS policies across 20 branch offices.

🛠️ Systems Administrator (Windows/Linux)
Core Expertise:

Ensuring server uptime through proactive maintenance and automation.

Tools & Skills:

Windows Server, Ubuntu, RHEL

Virtualization: Hyper‑V, VMware

Patch management: WSUS, Ansible

Backup: Veeam, Bacula

Use Case:

Achieved 99.99% uptime for a healthcare provider by implementing automated failover clusters.

⚙️ IT Operations Specialist
Core Expertise:

Bridging IT and business through process optimization and tool standardization.

Tools & Skills:

ITIL framework

Monitoring: Nagios, Datadog

Documentation: Confluence, IT Glue

Disaster recovery planning

Use Case:

Reduced critical incident resolution time from 4 hours to 30 minutes through improved runbooks.

📦 IT Asset Management Specialist
Core Expertise:

Controlling tech spend through lifecycle management and license compliance.

Tools & Skills:

Asset tracking: Snipe‑IT, ServiceNow SAM

License reconciliation

Procurement strategy

RFID / barcode systems

Use Case:

Recovered $250K in unused software licenses during a company‑wide audit.

Blockchain Developers
📜 Smart Contract Developer (Solidity, Rust)
Core Expertise:

Building secure, gas‑efficient smart contracts for DeFi, NFTs, and enterprise blockchain solutions.

Tools & Skills:

Languages: Solidity, Rust, Vyper

Frameworks: Hardhat, Foundry, Anchor

Testing: MythX, Slither

Standards: ERC‑20, ERC‑721, ERC‑1155

Use Case:

Developed a DeFi protocol handling $50M+ TVL with optimized gas fees saving users 30% on transactions.

💻 DApp (Decentralized App) Developer
Core Expertise:

Creating full‑stack Web3 applications with seamless wallet integrations.

Tools & Skills:

Frontend: React + Web3.js/ethers.js

Backend: Node.js + Moralis/Alchemy

Wallets: MetaMask, WalletConnect

Storage: IPFS, Filecoin

Use Case:

Built an NFT marketplace processing 10K+ daily transactions with instant wallet‑to‑wallet trades.

🛡️ Blockchain Security Auditor
Core Expertise:

Eliminating million‑dollar vulnerabilities through rigorous smart contract audits.

Tools & Skills:

Tools: Certora, Echidna, Mythril

Standards: EIPs, NIST Blockchain Guidelines

Reporting: Detailed vulnerability classifications

Use Case:

Prevented a $12M exploit by finding critical reentrancy bugs in a yield farming protocol.

🌐 Web3 Developer
Core Expertise:

Bridging Web2 and Web3 with hybrid dApps and enterprise blockchain solutions.

Tools & Skills:

APIs: The Graph, Covalent

Identity: ENS, SIWE (Sign‑In with Ethereum)

Layer 2: Polygon, Arbitrum, Optimism

Use Case:

Migrated a gaming platform to Web3, enabling NFT character trading with 100K+ new users.

🔐 Cryptography Specialist
Core Expertise:

Implementing zero‑knowledge proofs (ZKPs) and advanced cryptographic schemes.

Tools & Skills:

ZK: zk‑SNARKs (Circom), zk‑STARKs

MPC: Threshold signatures

Quantum‑resistant algorithms

Use Case:

Designed a private voting system using ZKPs for a government blockchain pilot.

🏗️ Blockchain Infrastructure Engineer
Core Expertise:

Running enterprise‑grade nodes and optimizing blockchain networks.

Tools & Skills:

Nodes: Geth, Erigon, Prysm

DevOps: Kubernetes, Ansible for nodes

Monitoring: Grafana, Prometheus

Use Case:

Deployed 200+ archival nodes globally reducing RPC latency by 70% for a crypto exchange.

UI/UX Designers
🔍 UX Researcher
Core Expertise:

Uncovering user pain points through data‑driven research to inform product strategy.

Tools & Skills:

User interviews & surveys: Typeform, Qualtrics

Heatmaps & analytics: Hotjar, Google Analytics

Persona development

Usability testing: UserTesting, Lookback

Use Case:

Identified a 58% drop‑off point in checkout flows through session recordings, leading to a redesigned process that increased conversions by 22%.

🔄 Interaction Designer
Core Expertise:

Crafting intuitive user flows and micro‑interactions that reduce cognitive load.

Tools & Skills:

Prototyping: Figma, ProtoPie

Motion design: After Effects, Lottie

Information architecture

Design systems

Use Case:

Reduced support calls by 40% by simplifying a SaaS onboarding flow with guided interactions.

🎨 Visual Designer
Core Expertise:

Creating brand‑aligned interfaces with emotional impact and visual hierarchy.

Tools & Skills:

UI design: Figma, Sketch

Illustration: Adobe Illustrator

Typography & color theory

Design systems: Storybook, Zeroheight

Use Case:

Rebranded a fintech app, increasing trust signals and boosting sign‑ups by 35%.

📐 Product Designer
Core Expertise:

Owning end‑to‑end product design from discovery to pixel‑perfect execution.

Tools & Skills:

UX/UI design: Figma, Adobe XD

User story mapping

Cross‑functional collaboration

Metrics‑driven iteration

Use Case:

Led design for a healthcare portal that reduced patient form completion time from 15 to 4 minutes.

💻 UI Developer (Frontend with Design Skills)
Core Expertise:

Bridging design‑to‑code with technically feasible, performant implementations.

Tools & Skills:

HTML/CSS/JS: React, Vue

CSS‑in‑JS: Styled Components

Design token implementation

Performance optimization

Use Case:

Cut design‑system implementation time by 60% by building reusable React components with designers.

♿ Accessibility Specialist
Core Expertise:

Ensuring inclusive design meeting WCAG 2.1 AA/AAA standards.

Tools & Skills:

Screen reader testing: NVDA, VoiceOver

Color contrast tools: Stark

ARIA implementation

Accessibility audits

Use Case:

Achieved full ADA compliance for a government portal, avoiding $200K in potential legal risks.

Technical Writers
📚 API Documentation Specialist
Core Expertise:

Crafting developer-friendly API docs that reduce integration time and support tickets.

Tools & Skills:

OpenAPI/Swagger

Postman collections

Code samples (GitHub gists)

Docs-as-code (Markdown, Docusaurus)

Use Case:

Reduced API integration time from 2 weeks to 3 days for 200+ devs through clear examples and interactive docs.

🧠 Knowledge Base Manager
Core Expertise:

Building self-service help centers that deflect 40%+ support queries.

Tools & Skills:

Zendesk Guide, Helpjuice

Information architecture

Analytics (Hotjar, Google Analytics)

Localization strategies

Use Case:

Cut support costs by $120K/year with a search-optimized knowledge base featuring troubleshooting trees.

✏️ UX Writer (Microcopy Specialist)
Core Expertise:

Optimizing button labels, error messages, and onboarding flows for maximum clarity.

Tools & Skills:

Voice & tone guidelines

A/B testing (Optimizely)

Accessibility writing

Figma collaboration

Use Case:

Increased sign-up completion by 18% through redesigned form microcopy and progress indicators.

🎥 Technical Content Creator
Core Expertise:

Producing tutorials and blogs that drive organic traffic and product adoption.

Tools & Skills:

SEO writing (Ahrefs, SurferSEO)

Technical tutorials (MDX, Jupyter notebooks)

Video scripts (Loom, Camtasia)

Developer advocacy

Use Case:

Grew monthly blog traffic from 2K to 50K visitors with pillar content targeting developer pain points.

📜 Compliance & Policy Writer
Core Expertise:

Translating legal/regulatory requirements into clear user-facing policies.

Tools & Skills:

GDPR/HIPAA/PCI DSS requirements

Policy templates

Version control (Git)

Stakeholder interviews

Use Case:

Achieved SOC 2 compliance 2 months faster by creating auditor-ready documentation with clear controls mapping.

📖 E‑learning Content Developer
Core Expertise:

Designing interactive technical courses with measurable learning outcomes.

Tools & Skills:

Articulate 360, Captivate

SCORM/xAPI compliance

Assessment design

Video production

Use Case:

Reduced new hire ramp-up time from 8 to 3 weeks with interactive product certification courses.